If you are a financial advisor or admissions advisor, Freshman Support offers a platform for you to publish content (to increase your online brand and improve your SEO position) and engage parents and teachers. This is an outstanding platform to gain free promotion while making a significant difference.
Advisors may build a profile showcasing expertise, company services and company links. Advisors may gain new clientele through our site after answering students’ questions. We provide a platform for advisors to build a strong online brand by publishing blogs and publishing answers to questions posed by students.
Please note, our highest priority is the protection of our students and their information. Under no circumstances are advisors permitted to pursue unprompted solicitation or robo-messaging. We never sell student information. Freshman Support reserves the right to monitor all communication and disable any profiles deemed inappropriate or harmful to our users. We want our community, and all users involved, to benefit greatly from our free and safe platform.
Having a profile on the site is free of charge. If any charges are enacted, you would only be charged with proper notice and consent, allowing you the option to continue your presence on our site. Guidelines for Engaging Freshman Support’s Community
The primary responsibility of advisors is to HELP incoming freshmen. Freshman Support will spotlight your profile on the site, where you can list links to your company, bios and any writing you believe will help your SEO position (while offering helpful info to students). We hope you will garner new business and build credibility while helping incoming freshmen on our platform. First and foremost, you must answer students’ questions and never pursue unprompted solicitation or robo-messaging.
Freshman Support does not permit unprompted solicitation. Unprompted solicitation includes messaging students, parents or counselors to offer services or entice users to visit your profile before a user has ever contacted you directly. The only circumstance where this is appropriate is when a student refers you directly to another user, in which case you are encouraged to orient the user to how you were referenced.
Robo-messaging is prohibited. This involves messaging users through templates (copying and pasting wording) to gain notice from users, attract attention to a service offering or to gain site traffic to your profile.
Your are permitted to prompt students to engage you for private service offerings AFTER students or parents have engaged you.
Most engagement comes from users messaging you with a question. You may limit the amount of messages you receive each day to avoid “over load”.
You have the option of publishing questions and responses to users, which is encouraged to boost credibility of your expertise. By publishing responses to students, you offer a public record of support to students and parents while showcasing your expertise. Students and parents will benefit from archived access to your responses. Furthermore, you may attract other users to engage you further about your expertise.
After a student has submitted a question, and after you have sufficiently answered their question, you may then refer students to your services through direct communication. For all advisors using the Freshman Support platform, you are asked to respond to questions with 48 hours. You may limit the amount of questions submitted to you each day to create a manageable response time.
You may showcase your services on your profile at all times, along with links to your company. Your profile may be spotlighted on the homepage of the section to which your advising applies (either “Finances” or “Admissions”).
Freshman Support works to protect users. We aim to offer a safe space for students and it’s vitally important that advisors share our priority for safety.
If interested in utilizing the Freshman Support platform, please message: firstname.lastname@example.org